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THE BETTER PLANS / BUYER SUPPORT

Frequently Asked Questions.

Digital delivery and printing guide. Find answers before you choose your checkout.

Buying & downloading

Is this a physical product?

No. Everything on this site is a digital printable — PDF files (and sometimes JPG posters) you download and print yourself. No physical item will be shipped.

How do I receive my files?

Checkout and file delivery happen on Etsy or Gumroad (your choice where offered). After payment, Etsy/Gumroad gives you an instant download link. You can also re-download anytime from your Etsy purchases page or Gumroad library.

How do I pay?

On Etsy or Gumroad, using their secure checkout (cards, PayPal, Apple Pay / Google Pay where supported). This website never sees or stores your card details — we don't process payments here.

What is your refund policy?

Because these are instant digital downloads, all sales are final once files are downloaded. If a file is corrupted, incomplete, or doesn't match its description, contact us within 14 days at hello@thebetterplans.com (or message the shop on Etsy) and we'll make it right — replacement files or a refund, case by case.

Printing

What paper sizes are supported?

Most workbooks come in US Letter, A4, and A5. The product page always states which sizes are included — check the "Printable formats" section before buying.

How should I print for best results?

Print at 100% / "Actual size" (not "Fit to page"). For workout posters, a print shop or office supply store can print larger sizes cheaply. Color printing is best for exercise illustrations; planners also work in grayscale.

Can I use these on a tablet instead of printing?

Yes. Import the PDF into any annotation app (e.g. GoodNotes, Notability, Xodo) and write on it with a stylus. Fillable fields are not included unless the listing says so.

Usage & license

Can I share or resell these?

No. Every purchase is for personal use only. Do not resell, redistribute, or upload the files anywhere.

Are these medical advice?

No. Our guides are exercise education for general wellness, not individualized medical advice and not a treatment for any condition. Choose movements appropriate for your ability, use stable support when needed, and stop if you feel pain or dizziness. If you have health conditions, consult a qualified professional first.

The listing changed — which version do I get?

We preview products here, but prices, file counts, and exact contents are confirmed on Etsy/Gumroad at checkout. If a product page here doesn't match the live listing, email us and we'll correct it.

Still need help?

Contact us or message our Etsy shop ↗.